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Welcome to the newsletter for author, Phillip Kane. Each month, from we'll provide you with updated information from Phillip, including news about the publication and release of his book, The Not So Subtle Art of Caring: Letters on Leadership. We'll also toss in one or two blog posts from as well as a meme or two.

Thanks for subscribing and for your support of a better, more caring style of leadership.


Bob Keegan Endorses "Letters"

Former Chairman and CEO of The Goodyear Tire & Rubber Company, Robert J. Keegan has provided advance praise for The Not So Subtle Art of Caring: Letters of Leadership, coming this Fall. Keegan wrote,

 ” Phillip’s very personal approach, in utilizing letters sent to his teams over many years, provides deep insights into the artistry demanded of a more caring leader who commits to deliver outstanding results.”

Mr. Keegan served as the Chairman and CEO of Goodyear from 2003 to 2011 and is principally responsible for the turnaround of the company. Kane came to Goodyear in an initiative sponsored by Keegan who he characterizes as both a mentor and hero. “Much of what I learned about the vision and courage of successful leaders, I learned from Bob Keegan,” said Kane. “Mostly though I learned about the value of being consistent, or doing and eating what you say. His endorsement means a great deal to me and should to anyone wondering about the value of Letters.”

David Donovan Evans to Design Cover

I'm excited to announce that Indianapolis graphic artist and photographer David Donovan Evans will design the cover for "Letters." The cover design will meld At Deco and modern styling cues while also incorporating the key stylistic feature of the caring leader movement. This is just a little teaser:

A Recent Blog Post from Phillip Kane

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Be Consistent

February 26, 2021

Last week marked the one-month anniversary of the new administration in Washington. For me, the most entertaining part of a change in the White House from one party to another, Democrat to Republican or as we’re being treated to now, Republican to Democrat, is to watch a how quickly people change their positions on matters that propelled them into office. It’s not just this new president. They all do it. What may have changed, in this more polarized climate, is the willingness of many to overlook it.  But still for a great deal of Americans consistency still matters. What one says and what one actually does should be the same.

And that’s the point for the week.

One of the most valued traits in a leader is consistency. People expect that what a leader does or says today will match up with what they do or say tomorrow. This isn’t a lot to ask for. It’s generally considered a matter of personal integrity, on a par with keeping one’s word. People consider it a binary trait in their leaders – that is, either they have it or they don’t. Either they are consistent, or they aren’t. Either they have integrity, or they don’t.

With consistency comes trust, the foundational prerequisite to any healthy leader-follower relationship. Without trust, there can be no assurance of any productive future interaction between two people. Period.

So, why then do these people behave this way? They do so for the same reason so many politicians exist within American corporations today. Because these holdovers from the last century mistake approval of policy for approval of them personally.  They confuse like for what they say with charisma. What they fail to grasp is that people have memories. That they have an ability to recall what was said before. And that they certainly can keep track of whether promises made become promises kept.

Telling people what they want to hear does not constitute charisma, no more than making grand promises does. Charisma is neither defined by one’s smile nor their stature nor their appearance. Charisma is, though, defined by the degree to which one can be relied upon to do what they say they are going to do. Charisma is likewise earned by behaving consistently, regardless of the personal costs involved.

When leaders act with consistency, they tell others without saying a word that they can be relied upon. They provide assurance against surprises, drama and other distractions that result from erratic out of left field behavior. They enable greater and more predictable successes. Best of all, the organizations led by these people attract better talent, better customers, better suppliers and better investors – because winners associate with winners, leaving the inconsistent promise breakers to their own unpredictable devices.

So, build your reputation on consistency.

And win.

Contact Phillip

Phillip lives in Akron, Ohio, the cultural center of the universe. He operates on Eastern time mostly.

Phillip is available for speaking and training engagements - live or virtual. He will use pre-prepared presentations or can tailor his message to your group or challenge. Please reach out to Phillip directly or contact for more information.

You can contact Phillip by text or voice at 330.212.6150 or via email

You may write to him at:

1984 Stockbridge Road Akron, Ohio 44313 USA

Follow Phillip on Twitter at @ThePhillipKane

Or on Instagram at phillip_m_kane

Or on Facebook at Phillipmatthewkane

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Phillip Kane, Author
1984 Stockbridge Rd, Akron, Ohio 44313
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